Operational Walkthrough

How Mindyai protects and supports.

From voluntary check-in submission to human-led EAP referral, every transaction is consent-aware and fully audited.

01

Individual check-in completed

Individuals complete a voluntary weekly check-in via their dashboard, rating wellbeing, workload, and social connection scores. Consent forms are checked first.

02

Self-guided resources shared

The system immediately recommends matching support articles (e.g. shift fatigue reduction techniques) based on user selections. No medical claims are made.

03

AI organizes draft summary

Under user consent, Amazon Bedrock analyzes free text inputs to construct neutral summaries, stripping diagnostic assumptions.

04

Escalation rules evaluated

The organizational support settings evaluate the check-in. Urgent options trigger immediate alerts to clinical leads, bypassing standard delays.

05

Professional triages case

Authorized wellbeing leads inspect cases in their queue. A Break-Glass confirmation is logged if sensitive details are audited.

06

Action coordination logged

Professionals document decisions, schedule EAP follow-ups, or share resources, maintaining an audited compliance log.

07

Anonymized aggregation compiled

Individual journals are masked. department trends compile for managers (n > 10 minimum limit enforced) to direct safety policies.

Ready to customize your pathways?

Configure safety coordinates, verify consent templates, and assign EAP leads using our setup checklist.